Integrated Process Developers, Inc.

Breaking News: IPDI is now offering a two day Project Quality Management workshop to help organizations obtain customer satisfaction

"I was fortunate enough to attend three of IPDI's project management courses (Fundamentals of Project Management, Assessing and Managing Project Risks, and PMP Prep Boot Camp)."

"IPDI brought to light the need to continue to professionalize the role of the project manager through specific standards, procedures, and ethical considerations."

"IPDI's chief instructor, Doug Boebinger, delivery to his audience is professional, enlightening, and engaging."

"He adds real life stories and humor that is a beneficial addition to the training and the subject matter." ~ Joe Matthews ~
Project Manager, Consumer Products Brand Manager - Principle Business Enterprises, Inc.

Interpersonal Communication Skills Workshop

1 day, 7 PDU course

COURSE DESCRIPTION
	Are you finding it difficult to be assertive and non-confrontational? Are you known for your sarcasm? Do you struggle to deal with someone who is sarcastic toward you? Are you having a hard time speaking up? Are you too blunt? Do you find yourself blowing up? Are you tired of the conflict? Are you tired of not getting your needs met? You are hired by a company by demonstrating your skills and knowledge. But what makes the difference in developing your career is your ability to work well with people in order to provide quality products and services. This workshop will help you do that. This Interpersonal Communication Skills workshop is interactive. It includes small group exercises, large group discussions, and instructor explanations. This workshop is designed for those who are seeking effective ways to: Get their point across without turning off their team members Speak to be listened to Deal with conflict
LEARNING OBJECTIVES
	After completing this course, you'll be able to: Explain the differences between assertive, aggressive, passive, and passive aggressive behaviors and the impact each behavior has on relationships Listen more effectively Use four assertive communication tools Manage you own anger and deal with other people's anger
WHO SHOULD ATTEND
	Project Managers / Team Leaders Team Leaders moving into team leadership positions Key Team Members Functional Managers Process and Performance Improvement Team Members Business Planning Personnel
COURSE LENGTH
	1 day, 7 PDU course Upon successful completion, you will receive an Integrated Process Developers, Inc (IPDI) certificate of completion.
COURSE SIZE
	Up to 20 people in your company
COURSE COST
	Contact IPDI for a proposal to bring this course to your organization.
LOCATION
	Training courses can be held at your company's location or training center.
PRE-REQUISITES
	An open mind and a willingness to learn.
REGISTRATION
	To schedule a workshop for your company, contact IPDI for a proposal to bring this course to your organization.

IPDI is a Registered Education Provider^� (REP^�) with the Project Management Institute^�

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