Integrated Process Developers, Inc. - Managing Conflict Course

Integrated Process Developers, Inc. (IPDI)

IPDI is a Registered Education Provider^� (REP^�) with the Project Management Institute^�

Managing Conflict Workshop

1 day, 7 PDU course

COURSE DESCRIPTION
	Although we wish we didn't have to have conflict in our lives, the realization is that it is inevitable. It's what *we do* with the conflict that makes the difference. This workshop provides an opportunity to examine conflict and a forum to practice working through a conflict situation.
LEARNING OBJECTIVES
	After completing this course, you'll be able to: State the value of conflict Diagnose a conflict situation Identify your personal processing style and communication behavior style in conflict situations Recognize the processing style and communication behavior style of others in conflict situations so you can communicate with rapport Respond assertively using an assertive feedback sequence Describe the importance of the "emotional bank account"
WHO SHOULD ATTEND
	Project Managers / Team Leaders Team Leaders moving into team leadership positions Key Team Members Functional Managers Process and Performance Improvement Team Members Business Planning Personnel
COURSE LENGTH
	1 day, 7 PDU course Upon successful completion, you will receive an Integrated Process Developers, Inc (IPDI) certificate of completion.
COURSE SIZE
	Up to 20 people in your company
COURSE COST
	Contact IPDI for a proposal to bring this course to your organization.
LOCATION
	Training courses can be held at your company's location or training center.
PRE-REQUISITES
	An open mind and a willingness to learn.
REGISTRATION
	To schedule a workshop for your company, contact IPDI for a proposal to bring this course to your organization.

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"PMI", the PMI logo, "PMP", "PMBOK" are registered marks of Project Management Institute, Inc. PROJECT MANAGEMENT PROFESSIONAL is a service mark of Project Management Institute, Inc.