|

|
|
|
|
|
|
|
|
IPDI is a Registered
Education Provider® (REP®) with the Project
Management Institute®
|
|
|
|
|
-
|
|
| Managing
Conflict Workshop |
|
1 day, 7 PDU course
| COURSE
DESCRIPTION |
|
Although we wish we didn't have to
have conflict in our lives, the realization is that it is
inevitable. It's what we do with the conflict that makes the
difference.
This workshop provides an opportunity to examine
conflict and a forum to practice working through a conflict
situation.
|
| LEARNING
OBJECTIVES |
|
After completing this course, you'll be able to:
- State the value of conflict
- Diagnose a conflict situation
- Identify your personal processing
style and communication behavior style in conflict situations
- Recognize the processing style and
communication behavior style of others in conflict situations so
you can communicate with rapport
- Respond assertively using an
assertive feedback sequence
- Describe the importance of the
"emotional bank account"
|
| WHO
SHOULD ATTEND |
|
- Project Managers /
Team Leaders
- Team Leaders moving
into team leadership positions
- Key Team Members
- Functional Managers
- Process and Performance
Improvement Team Members
- Business Planning
Personnel
|
| COURSE
LENGTH |
|
1 day, 7 PDU course
Upon successful
completion, you will receive an Integrated Process Developers, Inc
(IPDI) certificate of completion.
|
| COURSE
SIZE |
|
Up to 20 people in your company |
| COURSE
COST |
|
Contact
IPDI for a proposal to bring this course to your
organization. |
| LOCATION |
|
Training courses can be held at your company's
location or training center. |
| PRE-REQUISITES |
|
An open mind and a willingness
to learn. |
| REGISTRATION |
|
To schedule a workshop for your company,
contact IPDI for a proposal to bring
this course to your organization.
|
|
|