Upon completion of this workshop, you will be able to:

STEP 1: WRITE CORRECTLY

You will learn rules for:

• Complete Sentences
• Subject-Verb Agreement
• Pronoun Usage
• Punctuation
• Computer Enhancements
• Numbers

You will also learn techniques for ensuring accurate spelling.

STEP 2: WRITE CLEARLY

You will work on:

• Questions for Defining a Clear Message Purpose
• Rules for Clear Subject Lines
• Rules for Clear Openings
• Rules for Clear Action Items
• Rules for Organizing Messages with Supporting Content, Clear Headings, and Clear Sequencing
• E-mail Techniques and Precautions

STEP 3: WRITE CONCISELY

You will learn rules for:

• Word Economy
• Readable Writing
• Listing/Bullet Points
• Active Voice

STEP 4: WRITE COMPLETELY

You will learn rules for sending an informative message.

STEP 5: WRITE COURTEOUSLY

You will learn how to treat your reader as your customer and take special care when the message is sensitive.

You will immediately apply what you learn by writing an on-going document in class and getting immediate feedback from your trainer.

The participant manual is a valuable reference guide, which includes job aids, examples, exercises, and answers.

This workshop is for anyone who wants to write clear, concise, and considerate documents that save time and get results, such as:

• Project Managers / Team Leaders
• Team Leaders moving into team leadership positions
• Key Team Members
• Functional Managers
• Process and Performance Improvement Team Members
• Business Planning Personnel

Upon successful completion, you will receive an Integrated Process Developers, Inc (IPDI) certificate of completion.